Reward the drink, not the paperwork
At the counter, everything moves fast. The cardboard card gets lost between two rounds, the customer never has it on them, and the tenth free drink never lands because nobody really keeps track.
With Fidzi, every visit is recorded in one gesture. The card lives in the customer's phone - the thing already in their hand to pay - and the free drink triggers at the right time, with no argument about stamp counts.
Which programme for a bar or café
Two logics work well behind a counter, and Fidzi does both:
- One stamp per drink: "the 8th coffee free", the morning habit.
- One stamp per amount spent: fairer when bills vary, from halves to cocktails.
- Several tiered rewards: a coffee at 8 visits, a cocktail at 15.
The counter gesture, even in the rush
One scan, one stamp, and you hand back the change. The gesture stays single even on Saturday night: no card to hunt for, no ink stamp lying around, no debate.
The customer scans the QR on the counter or the drinks menu once to create their card. After that, everything runs from your phone or tablet - no hardware to buy.
Your regulars see where they stand
The card visually shows the stamped drinks, with your logo in each slot. "2 more before the free coffee": the customer knows without asking, and it brings them back.
At every visit, a discreet notification shows on their lock screen. Your bar comes back to mind at the right time - after work, not at 3 am.
Announce your nights on the back of the card
The back of the card is your space: Friday's gig, a new beer, extended happy hour. You push an announcement and it appears on every card, without sending a single email.
For big occasions, you can also send an email campaign to your regulars, with a coupon attached - a free drink for the bar's birthday night, for example.
Setup: one quiet hour is enough
Create the programme (name, colours, rewards), print the QR, put it on the counter. Your first regulars sign up the same day.
The team has one gesture to remember: scan, stamp. The rest - notifications, rewards, win-backs - runs on its own.
What you learn about your crowd
The dashboard separates regulars from passers-by: who comes back every week, how many rewards are served, who has not shown up in a month.
To the latter you can send a win-back message in a few clicks. A regular who drifts away is steady revenue walking out - better to catch them first.