The number of cards
We size things to the maximum number of customer cards you want to issue. A small shop does not pay like a chain.
Pricing
Pricing that fits your shop
Every shop is different, so we do not sell a one-size-fits-all plan. Fidzi pricing is quote-based: we look together at what you really need, and give you a clear price with no hidden commitment.
Pricing
What sets the price
The level of support
From a simple onboarding to a full setup done with you (programme, rewards, branding, QR code rollout).
Monthly assistance (optional)
If you wish, regular follow-up: advice on your campaigns, win-backs and programme tweaks. Otherwise, you run on your own.
Pricing
Always included
Merchant plan
On request
- Apple Wallet and Google Wallet cards, with no extra cost per card added.
- The dashboard, notifications and rewards.
- Product updates, continuously.
- GDPR compliance and data hosted in Europe.
- Onboarding support to get off to a good start.
- No hardware to buy: your phone or tablet is enough.
Quote
How to get your quote
- You tell us your trade and an estimate of the number of cards.
- We talk it through to define the level of support that suits you.
- We send you a clear quote, which you accept or not, with no pressure.
FAQ
Pricing questions
Why not show a fixed price?
Because a single price would be either too dear for a small shop or too tight for a big need. A quote makes sure you pay for what you actually need.
Is there a minimum commitment?
No minimum term. You cancel by email whenever you want, with 30 days notice and no fee (article 10 of the terms). Better said upfront than discovered later.
Do I need to buy hardware?
No. Your phone or tablet is enough to add points and manage your customers. There is no device to buy.
Is monthly assistance mandatory?
No, it is optional. Many merchants are self-sufficient after setup. Monthly assistance is there if you prefer ongoing support.
Other services
One person for everything that is online
Your website, your loyalty card, your Google reviews: three things serving the same shop, and one person to write to when something comes up. A local shop has no IT department - what it buys, in the end, is not having to think about it.
The simplest is to talk it through: describe your shop in two lines and we reply with a clear quote, with no pushy follow-up.