Everything Fidzi does for your shop
Fidzi is more than a digital stamp card. It is a full loyalty programme that lives in your customers' phones and is run from yours. Here is what is inside, grouped by what it brings you.
The card in the Wallet
Apple Wallet and Google Wallet
The card is added in one tap, with no app to download and no account to create.
Remote updates
Add a stamp or points, and the customer's card changes on its own.
Notifications
A discreet reminder on the lock screen on every visit, at the right moment.
Visual stamp card
The slots fill up in the phone, with your logo as the stamp.
A useful card back
Rewards, coupons, a note from you and news, available at any time.
iPhone and Android
The same card generated for both worlds, from a single programme.
Example with a bakery: your card takes on your colours, your logo and your rewards.
The loyalty programme
Stamps or points
One stamp per visit to keep it simple, or points based on the amount spent.
Stamp mode, three ways
One stamp per visit, per product bought, or per amount spent.
Multiple rewards
Several rewards at different thresholds, named however you like.
Tiers
Levels (regular, priority) earned on the lifetime total: status never goes back down.
Coupons
Gift, euro discount or percentage, single use and with an expiry date.
Price capture
The visit amount can be recorded, to track the average spend.
At the counter, every day
Built-in scanner
You scan the customer card from your phone, and the stamp is added.
Works even without a network
Stamps added offline are kept, then sent as soon as the network is back.
Poster ready to print
An A4 page in your colours, with your QR code and your goal, for the counter.
Counter display mode
Your QR code full screen on a tablet placed next to the till.
Find a customer
Customer without their phone? Their card is found by name or by email.
Communication and follow-up
Email messages
A message to your customers in a few clicks, sent from your workspace.
News on the card
An announcement pushed to the back of every card, with no transaction.
Campaigns
A message to a group of customers, with a coupon offered to each recipient.
Birthday segment
A little something sent automatically at the right time of year.
Win back inactive customers
Spot customers who have not returned in a while and bring yourself back to mind.
The customer space
Balance and history
The customer follows their progress, visits and rewards earned.
My coupons
Their current coupons, valid or already used, with their expiry date.
Programme rules
How to earn, which rewards, expiry: everything is clearly explained.
Self-service
The customer manages their preferences and email without going through you.
Card recovery
One email is enough to recover their card if they change phone.
Insight and data
Dashboard
Customisable: you choose which indicators show and in what order.
Key indicators
Customers, regulars, reward rate, cards ready, customers to win back.
Revenue and basket
If you capture the price, track revenue and average spend of your regulars.
Transactions page
A filterable list of every visit and reward, period by period.
Period comparison
Every figure compares to the same previous period, in plain terms.
Security and compliance
Your data isolated
Each shop only sees its own customers: no mixing possible.
GDPR
Consent collected, anonymisation and data export built in by default.
Protected access
Lock-out after failed attempts, revocable sessions, strong passwords enforced.
Encrypted connection
Everything runs over HTTPS, passwords encrypted, never in clear text.
Hosted in Europe
Data is hosted in Europe, as close as possible to your customers.
Paper, app or Fidzi?
Why the wallet card beats both the paper card and the dedicated app.
| Paper card | Dedicated app | Fidzi | |
|---|---|---|---|
| For the customer | One more card to keep | An app to download | Already in their phone, nothing to install |
| Getting started | Print and stamp by hand | Long, costly development | Ready in a few minutes |
| Forgotten or lost | Card forgotten = visit lost | App uninstalled = customer lost | Always in the wallet, with reminders |
| Reaching a customer | Impossible | Only if they kept the app | An automatic email reminder, or an announcement on every card |
| Tracking & data | None | Patchy | Clear dashboard, GDPR-compliant |
None of these features turn on unless you need them: you start simple and add as you go. We set up together what matters to you.