Weeks between visits: the card must hold on
In hairdressing, a loyal client comes back every four to six weeks. That is exactly how long a cardboard card needs to vanish: moved to another bag, mislaid, forgotten.
The Fidzi card lives in Apple Wallet or Google Wallet. Six weeks later it is still there, with the exact count of visits - and the free service lands at the planned appointment, not "next time".
Points or stamps: choose to match your services
A salon does not have a bakery's baskets: a cut, a colour and a treatment are not worth the same. Fidzi offers both logics:
- The stamp per visit: simple and readable, one visit = one stamp.
- Points based on the amount: 1 euro = 1 point, the colour counts more than the trim.
- Rewards at thresholds: 15 euros off at 300 points, a free treatment at 500.
Tiers for your most loyal clients
Beyond rewards, Fidzi manages tiers (say Regular, Preferred) computed on the lifetime total: they never go down, and the status shows on the card.
To each tier you can attach a benefit - a discount on a service, a special attention - granted automatically as a coupon when the client crosses the threshold.
At the front desk, the gesture stays simple
At checkout, you scan the card and enter the amount (or just the visit). Points compute on their own, and the card updates in the client's pocket before she has left the salon.
- The sign-up QR sits at the front desk or on the till mirror.
- Search by name replaces the forgotten phone.
- The amount you enter feeds the average spend of your regulars.
Between appointments, the card works for you
A discreet notification at every visit, your rewards and coupons visible on the back of the card, and your note of the moment - a new treatment, freed-up slots, a back-to-school offer.
The birthday segment automatically sends a little something on the right day, with a coupon if you wish. The kind of detail that brings people back - and runs on its own.
Setup between two clients
Creating the programme takes a few minutes: your colours, your logo, your rewards, your tiers. You print the QR, it joins the front desk.
We configure together the points rule that fits your services, and the team keeps one gesture: scan, enter, check out.
Track loyalty like you track the agenda
The dashboard shows your regular clients, the visit rhythm, the rewards served and the average spend if you enter amounts.
Clients who have not rebooked in a long time surface in the "win back" list: one message, one coupon, and the agenda fills up again.