Cardboard has had its day
The cardboard stamp card has one simple flaw: it gets lost. The customer forgets it, it tears, the ink smudges, and you keep reprinting cards that end up in the bin.
It has a second, less visible flaw: it teaches you nothing. Who comes back? How often? How many full cards sleep in pockets? Cardboard has no answer.
What a card in the Wallet changes
Fidzi keeps exactly the stamp ritual - one visit, one slot - but moves the card where it can no longer be lost: into Apple Wallet or Google Wallet, already on the phone.
- Never lost: the phone is always in the customer's pocket.
- Always up to date: the stamp appears on the card in real time.
- Zero reprinting: the card is created by scanning a QR code, once.
- Measurable: you finally see who returns and what loyalty brings.
The same gesture for you, only more reliable
At the counter, nothing gets more complicated: the customer shows their card, you scan, the stamp is added. No more drying ink stamp, no more slots filled in with a pen, no more "I forgot it, can you note it down?".
Your phone or tablet is enough. And for the customer without a smartphone, the card comes up by name: the paper disappears, not the customers.
Migrate without losing stamps in progress
The transition happens visit by visit: when a customer shows their paper card, you carry their stamps over to their new Fidzi card in seconds, and the cardboard goes to recycling.
Within a few weeks, most of your regulars have switched to digital without losing anything - and with no big bang to organise.
What paper will never do
A paper card never reminds the customer of your shop. The Fidzi card does: a discreet notification at every visit, your announcements on the back of the card, a win-back message when a regular drifts away.
It also allows what cardboard forbids: several rewards at different thresholds, single-use coupons, a personal note visible to all your customers at the same moment.
What if my customers are attached to paper?
Some will be, and that is their right: both can coexist as long as needed. But the QR experience at the till is simpler than it seems: scan a code, tap "Add", done.
The gesture is the same as for a boarding pass - millions of people already do it. And your team has nothing new to explain after the first week.
Where to start
Create your programme in a few minutes - same thresholds as your paper card if you want to change nothing - then print the QR and place it at the till.
Book a demo: we look at your current card together and reproduce it digitally, rewards included, without complicating anything.