Regulars make the restaurant
At lunch, the same faces fill the room. Yet the cardboard loyalty card ends up under a placemat or in a coat pocket - and the Tuesday regular never gets rewarded.
With Fidzi, the card lives in the phone. Every meal counts, the free dessert or dish lands at the right time, and you finally know who your true regulars are.
Which programme for a restaurant
Depending on your service - lunch menu or evening carte - two logics work:
- One stamp per meal: simple, perfect for the lunch deal.
- Points on the bill amount: fairer when bills range from the dish of the day to a full dinner.
- Rewards at thresholds: a coffee at 5 meals, a dessert at 8, a dish at 15.
At the bill, one more gesture, not two
The customer pays, you scan their card, the stamp or points are added: done before the receipt prints. Your phone or tablet is enough, no hardware.
The sign-up QR slips onto the counter, the menu or the receipt. A customer without their phone? Their card comes up by name.
The bill amount, if you want to go further
In points mode, you enter the amount and Fidzi computes on its own. Even in stamp mode, you can capture the bill: the dashboard then tracks your regulars' average spend.
You will know whether your regulars come for the lunch deal or the carte, and whether the reward moves them up the menu.
Between meals, stay on the card
The back of the card shows your rewards, your coupons and your current announcement: seasonal menu, theme night, signature dish of the day.
The birthday segment automatically sends a little something - a free dessert on the day brings back a whole table. And a discreet notification accompanies every recorded visit.
Setup before the evening service
Create the programme in a few minutes, print the QR, place it at the till. The first regulars sign up at the next service.
We configure together the mode (meal or bill), the thresholds and the rewards that fit your menu. The team remembers one gesture: scan at the bill.
Steer loyalty like you steer covers
The dashboard shows signed-up customers, actual regulars, rewards served and cards about to be full - the ones that will bring their owner back.
Customers who have not returned in a while surface in the win-back list: one message, one coupon, and one more table fills up.